No-Bull Answers
RevPlug AI™ Frequently Asked Questions
Straight answers about RevPlug AI™, Rosa™, Chelsea™, pricing, contracts, and how it all works.
How is this different from a $99/mo chatbot?+
A $99/mo chatbot is cheap for a reason. It doesn't answer calls automatically. You have to build the knowledge base, program the responses, and integrate it yourself. Then you get to spend days, weeks, or even months testing and debugging it. Rosa and Chelsea answer calls AND texts 24/7 out of the box — fully customized, integrated, and managed by us. You don't have to build anything nor manage maintenance.
How fast do systems go live?+
Within 7 days after onboarding. We move fast because every day you wait is revenue leaking.
How does Rosa work with my current phone system?+
Rosa integrates with your existing number. Calls come to her first.
What if I need to transfer a call to a human?+
Rosa recognizes when to transfer. Complex requests, angry callers, or if they specifically ask — she passes you the call with full context.
Can you customize Rosa for my industry?+
Yes. Rosa is fully customizable. We can build her for plumbing, HVAC, roofing, granite, electrical — any trade.
Can Rosa handle two languages?+
Yes. English and Spanish. Callers choose their language.
What if Rosa books an estimate but they cancel or no-show?+
FollowFire automatically texts them a reminder 24 hours before.
Can I see all my leads in one dashboard?+
Yes. Every call Rosa takes. Every text Chelsea sends. Every follow-up FollowFire does.
Does this include ad management?+
No. RevPlug fixes your foundation first — lead capture, follow-up, operations. Ads come later if you want them. Ops first. Ads optional.
What's the difference between RevPlug and hiring a real receptionist?+
A real receptionist costs $4,000-$6,000/month fully loaded, takes time off, makes mistakes, and can only handle one call at a time. RevPlug handles unlimited calls and texts simultaneously, never sleeps, never forgets, never cops an attitude, and costs a fraction of the price.
How do you measure success?+
Missed calls drop to zero. Lead response time goes from 47 hours to 60 seconds.
Do we need to set anything up ourselves?+
No. We handle everything-setup, automation, integration, debugging, and testing.
How much training does my team need?+
RevPlug runs itself. Your team spends 15 minutes learning where things live in the dashboard. We handle all updates and optimization.
What makes TORO different?+
We're not a pushy agency. We're a strategic partner. Every other agency turns the faucet up faster by offering ads from the start. We plug the leaks first. Ops first. Ads optional.
What's the minimum investment?+
Pricing is discussed during your TORO Test Drive. One number. No surprises.
Do you lock us into long contracts?+
Never. Month-to-month. If we don't deliver, you leave. We earn your business every month.
What if I want to pause or cancel?+
Month-to-month. Cancel anytime. No penalties.
What if we've been burned by others before?+
Perfect. That's exactly why we built RevPlug AI™-to fix what others get wrong.
What's your refund policy?+
All sales are final. But if something isn't working, we fix it directly — no runaround.